Telesign system status

Telesign system status history

This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

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Quality degradation - Mexico (MX) - Altan Redes (334/140)

Incident Report for Telesign System

Resolved

Issue: Mexico (MX) - Altan Redes (334/140) Quality degradation resolved

Start Time: 3:20 PM PST - 11/12/25
End Time: 5:45 PM PST - 11/12/25

Summary:

We received notification that previously reported degradation toward Mexico (MX) - Altan Redes (334/140) is resolved.

We'd like to apologize for any inconvenience caused.

Posted Nov 12, 2025 - 17:47 PST

Investigating

Issue: Mexico (MX) - Altan Redes (334/140) Quality degradation

Start Time: 3:20 PM IN PST - 11/12/25
End Time: Ongoing

Summary:

We currently experience quality degradation toward Mexico (MX) - Altan Redes (334/140).
SMS messages towards these operator(s) may face delays or difficulties in delivery.

Telesign is engaged with carrier partners for updates on resolution. We'd like to apologize for any inconvenience and appreciate your patience during this service interruption.

If you have any questions, please contact support@telesign.com.

SF 01087570

Posted Nov 12, 2025 - 16:12 PST

This incident affected: SMS/SMS Verify - NA & LATAM (Mexico).