System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Operator Service Alert - Planned Maintenance - affecting landline and toll free numbers towards US and CA - 05/19/2021
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted May 20, 2021 - 00:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted May 19, 2021 - 20:01 PDT
Issue: affecting landline and toll free numbers towards US and CA - Maintenance

Date: 05/19/2021
Start Time: 08:00 PM PDT
End Time: 11:59 PM PDT

Our Supplier has informed us of planned maintenance towards US and CA which may impact SMS and MMS landlines and toll-free numbers at the time mentioned above.

Customers may experience increased MO/MT/DLR SMS and MMS latency during the maintenance window; however, in the unlikely event of a disruption to the service, MO SMS/MMS will be queued by the carrier and MT SMS/MMS will be queued on the suppliers SMS gateway for delivery once the maintenance has been completed.

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted Apr 30, 2021 - 16:02 PDT