System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Operator Service Alert - Planned Maintenance - T-Mobile USA - [Date]
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted Jan 11, 2021 - 03:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 10, 2021 - 21:00 PST
Issue: US Operator - T-Mobile USA Maintenance

Date: 01/10/2021
Start Time: 09.00 PM PST 01/10/2021
End Time: 03.00 AM PST 01/11/2021

We have received notification that US Operator T-Mobile USA will be performing planned maintenance on the date and time specified above. During this time period, customers with Dedicated Short Codes that send SMS messages to T-Mobile USA users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly. Other US operators will not be affected by this T-Mobile USA operator maintenance.

On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted Jan 08, 2021 - 15:14 PST
This scheduled maintenance affected: Operator Alerts.