System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Operator Service Alert - Planned Maintenance - T-Mobile USA 12/11/2019
Incident
Report for Telesign system status
Resolved
Start Date: 12/11/2019
Start Time: 09:30 PM PDT
End Date: 13/11/2019
End Time: 00:00 AM PDT
We received notification that the network issues previously reported by T-Mobile from the US have been resolved. T-Mobile end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Start Time: 09:30 PM PDT
End Date: 13/11/2019
End Time: 00:00 AM PDT
We received notification that the network issues previously reported by T-Mobile from the US have been resolved. T-Mobile end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Investigating
Issue: US Operator - T-Mobile Maintenance
Start Date: 12/11/2019
Start Time: 09:30 PM PDT
End Date: 13/11/2019
End Time: 00:00 AM PDT
Summary:
We have received notification that US Operator T-Mobile will be performing planned maintenance on the date and time specified above. During this time period, customers with Dedicated Short Codes that send SMS messages to T-Mobile users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly. Other US operators will not be affected by this T-Mobile operator maintenance.
On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Kind Regards,
TeleSign Support
Start Date: 12/11/2019
Start Time: 09:30 PM PDT
End Date: 13/11/2019
End Time: 00:00 AM PDT
Summary:
We have received notification that US Operator T-Mobile will be performing planned maintenance on the date and time specified above. During this time period, customers with Dedicated Short Codes that send SMS messages to T-Mobile users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly. Other US operators will not be affected by this T-Mobile operator maintenance.
On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Kind Regards,
TeleSign Support
This incident affected: Operator Alerts (Operator Alerts WW).