System Status


This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Resolved - Operator Service Alert - Planned Maintenance - Sprint 17/10/2019
Incident Report for Telesign system status
Resolved
Issue: US Operator - Sprint Maintenance - COMPLETED

Date: 17/10/2019
Start Time: 07:29 AM PDT
End Time: 11:18 AM PDT

Dear Customers and Partners,

We have received notification that the mentioned maintenance of the US Operator Sprint carrier has been finished successfully.

All service have been restored.

If you have any questions, please contact us at support@telesign.com.

Kind Regards,
TeleSign Support
Posted Oct 17, 2019 - 12:30 PDT
Investigating
Issue: US Operator - Sprint Maintenance

Date: 17/10/2019
Start Time: 07:29 PDT
End Time: 11: AM PDT

Summary:
We have received notification that US Operator Sprint will be performing planned maintenance on the date and time specified above. During this time period, customers with Dedicated Short Codes that send SMS messages to Sprint users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly. Other US operators will not be affected by this Sprint operator maintenance.

On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at support@telesign.com.

Kind Regards,
TeleSign Support
Posted Oct 17, 2019 - 09:46 PDT
This incident affected: Operator Alerts (Operator Alerts WW).