System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Operator Service Alert - SMS planned maintenance affecting small US regional carriers - 07/31/2020
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted Jul 31, 2020 - 22:00 PDT
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 31, 2020 - 21:00 PDT
Issue: US Operator - small US regional carriers

Date: 07/31/2020
Start Time: 09:00 PM PDT
End Time: 10:00 PM PDT

We have received notification that US Operator mentioned below have informed us of planned maintenance on their SMS platform. During this time period mentioned above customers with Dedicated Short Codes that send SMS messages to users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly. Other US operators will not be affected by this maintenance.

On behalf of the operators, we apologize for any inconvenience and appreciate your patience during this service window.

Impacted Carrier(s):

Union Telephone USA
West Central Wireless USA
Bluegrass Cellular USA
Carolina West Wireless USA
Rural Independent Network Alliance (RINA) USA
Illinois Valley Cellular USA
Inland Cellular USA
Nex Tech Communications USA
CellCom USA
Alaska Communications Systems (ACS) USA
GCI Communicat ions USA
Thumb Cellular USA
Cross Wireless USA
Chat Mobility USA
Northwest Missouri Cellular USA
Panhandle Wireless USA
Viaero Wireless USA
MTPCS Cellular One (Cellone Nation) USA
Duet Wireless USA
SouthernLINC USA
Standing Rock Telecom USA
SRT Communications USA
Copper Valley Telecom USA
Cordova USA
Pine Belt USA
James Valley Cellular USA

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted Jul 31, 2020 - 13:33 PDT
This scheduled maintenance affected: Operator Alerts.