System Status


This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Operator Service Alert - The United States - SMS and MMS Delivery degradation via Toll-Free numbers - 11/15/2022
Incident Report for Telesign system status
Resolved
Date: 11/15/2022
Start Time: 09:06 AM PST
End Time: 11:40 AM PST

We received notification that the network issues previously reported have been resolved. End users should no longer experience delays receiving SMS and MMS messages as all services are back to functioning correctly.

On behalf of the Operators, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Nov 15, 2022 - 12:49 PST
Investigating
Issue: US Operators - SMS and MMS Delivery degradation via Toll-Free numbers

Date: 11/15/2022
Start Time: 09:06 AM PST
End Time: Ongoing

Summary:
We received notification that carriers in the United States are currently experiencing SMS and MMS delivery degradation via Toll-Free numbers, and this may cause a delay in the delivery of those messages.

We will inform you once the operators have come to a resolution.

If you have any questions, please contact us at support@telesign.com.

Kind Regards,
TeleSign Support
Posted Nov 15, 2022 - 09:39 PST
This incident affected: Operator Alerts (Operator Alerts WW).