Date:11/08/25 Start Time: 23:07 PST End Time: 02:00 AM PDT 11/09/25
We received notification that the network issues previously reported by Tigo (Comcel) (704/02) from Guatemala (GT) have been resolved. Tigo (Comcel) (704/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Nov 09, 2025 - 02:10 PST
Investigating
Start Time: 23:07 PST - 11/08/25 End Time: Ongoing
We received notification that Tigo (Comcel) (704/02) from Guatemala (GT) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
SF 01085149
Posted Nov 08, 2025 - 23:09 PST
This incident affected: SMS/SMS Verify - NA & LATAM (NA & LATAM - All countries).