System Status


This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.

Service Metrics

Operator Service Alert Hong Kong (HK) - Hong Kong CSL Ltd (Pacific Link) (454/00;02;)
Incident Report for Telesign system status
Resolved
Date: 18/06/2021
Start Time: 12:16 PM PDT
End Time: 02:33 PM PDT

We received notification that the network issues previously reported by Hong Kong CSL Ltd (Pacific Link) from Hong Kong have been resolved. Hong Kong CSL Ltd (Pacific Link) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.

On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Jun 18, 2021 - 14:37 PDT
Identified
Date: 18/06/2021
Start Time: 12:16 PM UTC
End Time: Ongoing

We received notification that Hong Kong CSL Ltd (Pacific Link) from Hong Kong is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Posted Jun 18, 2021 - 12:24 PDT
This incident affected: Operator Alerts (Operator Alerts WW).