System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
US - Planned Maintenance - US VMN Traffic - [Date]
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted Nov 12, 2019 - 01:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 11, 2019 - 23:00 PST
Issue: US VMN Traffic Maintenance

Date: 11/11/2019
Start Time: 11:00 PM PDT
End Time: 12/11/2019 at 01:00 AM PDT

Our supplier have informed us of planned maintenance on their SMS platform affecting US VMN Traffic. During the maintenance period, customers may experience delays to SMS messages. During this time period, customers with Dedicated Short Codes that send SMS may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly.

In the unlikely event of disruption to the service SMS will be queued for delivery once the maintenance has been completed.

We apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted Nov 08, 2019 - 08:54 PST
This scheduled maintenance affected: Operator Alerts.