System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
TeleSign Alert - Nigeria (NG) - Operator Service Alert - Globacom (621/50)
Incident
Report for Telesign system status
Resolved
Dear Customers and Partners,
We received notification that the network issues previously reported by Globacom from Nigeria have been resolved. Globacom's end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
We received notification that the network issues previously reported by Globacom from Nigeria have been resolved. Globacom's end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Investigating
Dear Valued Customers and Partners –
The following alert is being sent to you for reference:
Issue: Nigeria - Operator Service Alert - Globacom (621/50)
Date: Aug-13-2018
Start Time: 05:00 AM UTC+0
End Time: TBD
Summary:
We received notification that Globacom (621/50) from Nigeria is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
If you have any questions, please feel free to contact support@telesign.com.
Best Regards,
TeleSign Support
The following alert is being sent to you for reference:
Issue: Nigeria - Operator Service Alert - Globacom (621/50)
Date: Aug-13-2018
Start Time: 05:00 AM UTC+0
End Time: TBD
Summary:
We received notification that Globacom (621/50) from Nigeria is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
If you have any questions, please feel free to contact support@telesign.com.
Best Regards,
TeleSign Support
This incident affected: Enterprise Services (SMS & SMS Verify), Operator Alerts (Operator Alerts WW), and Standard Services (SMS).