System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Brazil Operator Service Alert – Claro 724/05; 12
Incident
Report for Telesign system status
Resolved
Date: 14.10.2017
Start Time: 21:00 PDT
End Time: 23:15 AM PDT
We received notification that the operator maintenance previously reported by Claro from Brazil have been finished. Claro end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Start Time: 21:00 PDT
End Time: 23:15 AM PDT
We received notification that the operator maintenance previously reported by Claro from Brazil have been finished. Claro end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Update
The issue has been identified and a fix is being implemented.
Update
Issue: Brazil Claro Maintenance
Date: 14.10.2017
Start Time: 21:00 PDT
End Time: n/a
Summary:
Brazilian Operator Claro informed us that they will be totally unavailable due to changes in the daylight savings time adjustments.
On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Kind Regards,
TeleSign Support
Date: 14.10.2017
Start Time: 21:00 PDT
End Time: n/a
Summary:
Brazilian Operator Claro informed us that they will be totally unavailable due to changes in the daylight savings time adjustments.
On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.
If you have any questions, please contact us at support@telesign.com.
Kind Regards,
TeleSign Support
Identified
We received notification that Claro 724/05; 12 from Brazil is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
If you have any questions, please feel free to contact support@telesign.com.
Best Regards,
TeleSign Support
If you have any questions, please feel free to contact support@telesign.com.
Best Regards,
TeleSign Support
This incident affected: Enterprise Services (SMS & SMS Verify) and Standard Services (SMS).