System Status

This page offers API uptime information for TeleSign services, in addition to incident history reports and service issues alerts.
Operator Service Alert - Planned Maintenance - small US regional carriers
Scheduled Maintenance Report for TeleSign System Status
The scheduled maintenance has been completed.
Posted Jan 13, 2021 - 01:00 PST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 12, 2021 - 21:00 PST
Issue: US Operator - small US regional carriers Maintenance

Date: 01/12/2021
Start Time: 01/12/2021 09.00 PM PST
End Time: 01/13/2021 01.00 AM PST

We have received notification that US Operator small US regional carriers will be performing planned maintenance on the date and time specified above. During this time period, customers with Dedicated Short Codes that send SMS messages to small US regional carriers users may experience a temporary delay in message delivery, so we kindly ask that you plan accordingly. Other US operators will not be affected by this small US regional carriers operator maintenance.

List of Impacted Carrier(s):

Union Telephone USA
West Central Wireless USA
Bluegrass Cellular USA
Carolina West Wireless USA
Rural Independent Network Alliance (RINA) USA
Illinois Valley Cellular USA
Inland Cellular USA
Nex Tech Communications USA
CellCom USA
Alaska Communications Systems (ACS) USA
GCI Communications USA
Thumb Cellular USA
Cross Wireless USA
Chat Mobility USA
Northwest Missouri Cellular USA
Panhandle Wireless USA
Viaero Wireless USA
MTPCS Cellular One (Cellone Nation) USA
Duet Wireless USA
SouthernLIN C USA
Standing Rock Telecom USA
SRT Communications USA
Copper Valley Telecom USA
Cordova USA
Pine Belt USA
James Valley Cellular USA

On behalf of the operator, we apologize for any inconvenience and appreciate your patience during this service window.

If you have any questions, please contact us at

Kind Regards,
TeleSign Support
Posted Jan 08, 2021 - 13:34 PST
This scheduled maintenance affected: Operator Alerts.