System Status
This page offers API uptime information for Telesign services, in addition to incident history reports and service issues alerts.
Service Metrics
Operator Service Alert US and Canada - issue with SMS delivery via 10DLC
Incident
Report for Telesign system status
Resolved
Date: 05/12/2022
Start Time: 02:50 AM PDT
End Time: 05/12/2022 08:00 AM PDT
We received notification that the network issues previously reported have been resolved. The United States and Canada end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Start Time: 02:50 AM PDT
End Time: 05/12/2022 08:00 AM PDT
We received notification that the network issues previously reported have been resolved. The United States and Canada end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Identified
Date: 05/12/2022
Start Time: 02:50 AM PDT
End Time: Ongoing
We received notification that customers who send SMS via 10DLC may experience issues in the delivery of SMS messages to US and CA.
Messages sent from Toll-Free Numbers and Short Codes are delivered as expected.
We will inform you once the issue comes to a resolution.
Start Time: 02:50 AM PDT
End Time: Ongoing
We received notification that customers who send SMS via 10DLC may experience issues in the delivery of SMS messages to US and CA.
Messages sent from Toll-Free Numbers and Short Codes are delivered as expected.
We will inform you once the issue comes to a resolution.
This incident affected: Operator Alerts (Operator Alerts WW).