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Network issues previously reported by MNOs from Mexico have been resolved. Mexico MNOs end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operators, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted May 24, 2023 - 22:17 PDT
Update
We are continuing to investigate this issue.
Posted May 24, 2023 - 18:23 PDT
Investigating
Date: 05/24/2023 Start Time: 02:55 PM PDT
Summary: We currently experience quality degradation toward Mexico - MNOs. Customers that send SMS messages to Mexico users may notice a difficulties in message delivery. This is identified as operator related issue.
We'd like to apologize for any inconvenience and appreciate your patience during this service window.