Get webhook notifications whenever Telesign system status creates an incident, updates an incident, resolves an incident or changes a component status.
The incident has been resolved and traffic is being processed normally. We will continue to monitor.
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Posted Feb 05, 2019 - 09:15 PST
Update
We are continuing to monitor for any further issues.
Posted Feb 05, 2019 - 06:15 PST
Monitoring
Date: 5 February 2019 Start Time: 05:39 AM PST End Time: about 05:55 AM PST
We are aware of an issue affecting a portion of customer's in one TeleSign data center. The issue caused queuing for some customers traffic in that data center. All traffic is was removed from the data center at 05:45 AM PST and queues have cleared, however the issue may have manifested as a delivery delay for those customers affected.
We are currently monitoring traffic in other data centers.
Posted Feb 05, 2019 - 06:14 PST
This incident affected: Enterprise Services (SMS & SMS Verify) and Standard Services (SMS).