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We received notification that the network issues previously reported by America Movil Peru S.A.C (CLARO PERU) from Peru have been resolved. America Movil Peru S.A.C (CLARO PERU) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly.
On behalf of the Operator, we apologize for any inconvenience this issue may have caused. If you have additional questions, please feel free to contact support@telesign.com.
Posted Sep 17, 2019 - 23:27 PDT
Update
We are continuing to work on a fix for this issue.
We received notification that America Movil Peru S.A.C (CLARO PERU) 716/10 from Peru is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution.
Posted Sep 17, 2019 - 19:38 PDT
This incident affected: Operator Alerts (Operator Alerts WW).